Dukane Nurse Call System Manual

In 2002 Dukane sold the Communications Systems Division (CSD) which produced the SmartSystem (Smart System), StarCall, NurseCall (nurse call), assisted living products, amplifiers, pagers (paging), PA systems, clocks, multi tone generators and intercom systems. These products are no longer owned by Dukane. HC7000 Nurse Call System Built on the legacy of the DUKANE ® brand, the HC7000 is designed specifically for long term care, skilled nursing, clinics, and small hospitals. The HC7000 is Listed to UL 1069 and CSA 22.2 205. To view the listing visit the UL Online Certifications Directory. NURSE CALL & COMMUNICATIONS Crest Healthcare has been manufacturing high quality nurse call replacement products since 1967 with the goal of helping healthcare facilities keep their repair and replacement costs low. Our easy-to-use pillow speakers are durable and produce superior sound quality.

Dukane STARCall Bundle


Things can be integrated with the nurse call system such as bed exit alarms and TV control. The main components of the nurse call system are the pillow speaker also known as a call light, a wall station, the bed cable, desk console, and code blue. The pillow speaker allows the patient to contact the nurse, control the TV and control overbed lights. The information in this manual is furnished for informational use only, is subject to change without notice and should not be construed as a commitment by Dukane Commu- nication Systems. Dukane Communication Systems assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.

​-Computer Software RAPID - Dukane STARCall Computer Program (RAPID). Program intercom with ease with this computer software. Program bells, tones, schedules, change schedules, turn schedules on/off, etc.

Computer Requirements to Run Rapid Software:
  • MUST BE A 32 Bit VERSION OF WINDOWS 7, WINDOWS VISTA, WINDOWS XP or WINDOWS 98
*** Software WILL NOT work on a 64 bit version of Windows or a new version of Windows (Windows 8, Windows 10...etc.) ***

-​Manuals - (STARCALL Operations Manual & Unofficial Rapid Software Step by Step Manua)l Program & edit bells, schedules, tones & rooms. Make all calls & answer/call individual rooms. Troubleshooting & installation information.

-​USB/Serial Cable- Program Dukane STARCall or MCS350 intercom systems by connecting your computer to the intercom with a Serial/USB Cable.

-1 Hour Phone/Email Training- Training/Support for Dukane MCS350, Dukane STARCall, WINPAL Software Program or STARCall Rapid Software Program. Speak to a tech specialist with over 15 years experience in the Dukane Intercom Systems.


​Download links for the software & manual will be emailed to you after purchase. ​Links will be available for 1 week after purchase date.


Dukane nurse call system manual

Allow 5-7 business days to receive the USB/Serial Cable in the mail.

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Canadian Business and Maclean’s ranked CareHawk No. 201 on the annual Growth List, the definitive ranking of Canada’s Fastest-Growing Companies. CareHawk placed No. 24 in the manufacturing category and No. 14 overall in the Kitchener-Waterloo area.

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HC7000 Nurse Call System

Dukane Nurse Call System Manual Download

Introducing the Dukane® HC7000 Nurse Call System by CareHawk®
The Smartest Way to Care.

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The CareHawk® Life Safety Communications Platform sets the standard for visual and audible communication via mass notification, pre-recorded messaging, paging, intercom, messaging displays, email alerts, synchronized clocks, video surveillance, and more.
Enhanced by industry specific software and modular feature expansion the platform is ideal for Educational, Healthcare, Commercial and Correctional facilities.

Choose your industry...

There are numerous reasons to rely on CareHawk® for your communication needs.

certified distributors across
North America

of facilities rely on CareHawk®
every day

configurations available to fit your facility's needs

industry leading warranty

customer satisfaction is #1

COMMUNICATION: The fundamental and critical foundation in mitigating an effective response to natural or man-made emergencies.
For our school district, CareHawk systems play a vital role in implementing decisive actions for our students, staff and school community, while effectively notifying key stakeholders of the emergency, and permitting our school Administration Team to address the safety and security of the school community.

Minaz R. Jivraj

District School Board - Chief Security Officer

CareHawk is by far the best intercom and paging manufacturer on the market. We chose Carehawk for its ease of use, its magnitude of options, and area-wide networking options that our clients expect.
The CareHawk platform outperforms its competition in all areas, new construction, building upgrades, and complete system upgrades. Best of all, the technology allows for existing edge devices to be used, like speakers and clocks, and in turn creates value for clients by giving them the power of new technology without the expensive re-wiring, new edge devices, added network switches, and saves them money by not requiring a long-term IT maintenance budget expense.

Shane Stoltenberg

Point 1

Dukane Nurse Call System Manual Free

People are served by people, not companies. I can honestly say that of all the manufacturers that Communication Concepts choose to represent, the individuals at CareHawk and CareHawk USA who deliver product development, technical support and customer service are among the finest.
The equipment is rugged, robust and reliable. CareHawk listens and implements service and features that meet our needs and the needs of our customers.
We are successful because of the talent and commitment of each individual at CareHawk and CareHawk USA!

Jeff Mauldin

Communication Concepts